SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ObtainDirect (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://obtaindirect.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I’ve been losing a lot of weight lately (I’m down about 80 pounds from my highest, with another 40-50 to go) and the fact is I have some extra “flab” that’s going to be around until my skin and the rest of my body can catch up to the change in weight. Generally I’ve been wearing t-shirts that are a little snug (under my other shirts) to keep it together, but I wanted something that could really hold it all well for special occasions like wearing a suit or whatever. I got this and I have to say it certainly does a great job of keeping it all in – a lot of shirts on here are listed as “compression” but they’re not – this shirt has ribs in it that are made to firmly stay in place and not stretch as much. It’s thick and high quality, not some thin material that’s going to stretch out and not be as useful over time.
Everything according to the description, thank you very much happy with the product
Fantastic Product! Fits perfectly and its comfortable. I can still move around freely and no one can tell that I am wearing it. Makes my moobs look like hard pecs and people have told me that I look like I’ve lost 20 pounds when I wear this shirt. I recommend anyone with self-esteem problems, anyone that has moobs or a muffin top to buy this shirt. I feel great and can finally walk around with my chest out and head held high. It works 10 times better than all the other products I have bought and tried, costs half as much and you never have to adjust it or worry about it showing through. I just bought two more so I always have a clean one to wear. Great job guys!
Its amazing with fit size and I recommend to deal with this dealer and his company, fast shipping received within 22day
Very very good quality. Thanks to the seller for the quality of the product. I highly recommend the seller and the article. Thank you :). The packaging is great.
I recently lost a lot of weight and have loose flesh that is embarrassing - I love these shirts. Hard to get on and off but they work very well, keeping my soft loose bits in tight to my body. Well worth the investment but takes a few days to get used to wearing. Great product.
Same as in the photo. The firmware is excellent. Quality shirt.
Material Good arrived fast
T-shirts are good. Material pleasant
all 100 % okay Thanks
All perfect, highly recommended.
The fabric is good and worth the price. recommend
He arrived earlier than expected, the colors are the same and my boy looks great. I
All in size, quality suits
The quality is excellent. I will order more
The fabric is good and worth the price. recommend!
Exact size, very good quality meets excellent promise 04 Oct 2019 12:46
Exact size, very good quality meets excellent promise
It looks good quality
love it
Good material all the same as the photo came quick
They’re tighter than the suspenders.
Very happy t-shirt comfortable and slimming see the photos I am very satisfied the quality is thank you to the store I recommend 5 stars the manufacture is of high quality
I was perfect, the product is good quality, i was totally satisfied. I’m 1.90, weight 98 kilos, size xxl is right.
Fast shipping. Fits perfectly.
Fast shipping! Wow! Nice looking and high quality.
Fast shipping , good quality , not too thin
Perfect a very superior quality, i will buy again. Very attentive salesman.
Excellent product and fast delivery. Some of these are a hit or miss but this is perfect. Fits great. I wear a size 40R suit and I chose a L. Will order more right now.
Excellent T-shirt, to the touch nice material. The print is bright and big as in the picture. I took it for a gift and just came in a beautiful package packing.
Very comfortable body shaper correct size fast delivery recommend this seller