SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ObtainDirect (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://obtaindirect.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really like this toilet brush and holder, and it was also a very quick delivery. I purchased it for a spare downstairs toilet, so the the missing wall sticker wasn't an issue....as I didn't plan to fix it to the wall. (only mentioning it as the product box wasn't sealed on delivery, but just packed into an Amazon box, so the wall sticker may have fallen out). It is stronger and looks a lot better than my previous holder and brush and does do a good job on cleaning the toilet. We do have another small toilet, so I may buy another toilet set, but not for the main bathroom in case the wall sticker is missing again. Once bitten twice shy...
This is a bit more expensive than your standard toilet brush, but to be honest I was getting a bit fed up with having to replace the cheaply ones so often. This brush was easy to put together and is very sturdy. The silicone bristles are great. It is easy to use and seems to do a really good job. Because of the design, it fits into the hand easily and gets rid of marks very easily. It cleans simply and effectively and also looks much nicer than a regular toilet brush. I am very happy with this product and am considering buying another.
I recently carpeted my en-suite (yeah, I know nobody does that these days but I hate cold feet and it’s only me that uses it!) and wanted a wall mounted toilet brush to keep it off the floor. I came across this and hadn’t even heard of rubber-bristles on a loo brush before but I use rubber/silicon brushes for other cleaning and they’re really good so thought it was worth a try. And it’s great! Easy to mount with the adhesive sticker which is really strong and definitely won’t fall off. Simple screw-on handle and plonk it into the holder, and it’s good to go! Without going into the gorey details, it cleans the inside of the pan really well, and doesn’t hold onto water or ‘other stuff’ when you take it out like a traditional bristle brush, so the holder will stay much cleaner. Looks great, modern and simple. I’ll get around to replacing the brushes in the other bathrooms with one of these next time I’m feeling flush (see what I did there?)
purchased this toilet brush to replace the old metal handled one with metal container sitting dusting away in the corner. I was looking for something a little more modern, and this fits the bill. It arrived fully retail packaged and required some quick assembly - the brush head to be screwed on the the handle to be screwed on. This took less than a minute and didn’t have to follow any instructions for it! You have the option of sticking it to the wall or the cistern using the included sticky pad - I chose to leave ours freestanding on the floor. It is quite a modern and stylish design, and the silicone head is amazing - paper and other stuff doesn’t stick to it like the traditional brushes - simply give the toilet a flush and give the brush a spin under the falling water and it cleans itself ! Once you’ve cleaned it, simply place it back in its holder and the water drips from the brush in to the bottom of the holder leaving the brush nice and dry.
This toilet brush is quite stylish considering you just clean your toilet with it! I like how the brush never sits in the dirty toilet water and can completely dry out. The rubber bristles cleans the toilet fantastic and doesnt scratch the toilet pan, the brush dosent wear out or lose its original shape. It also come with a littlw plastic sticker thing to attach the holder to the wall which is a great touch.
This toilet brush is extremely stylish and really good. The rubber bristles clean the toilet perfectly, and my personal opinion is that it is much better than the usual toilet brushes. Easy to mount with the adhesive sticker which is really strong and definitely won’t fall off. Say end of the odour and staining. The product is definitely worth every penny. You will be surprised how good it is.
Assembling it was really easy - just a few pieces which had to be screwed onto each other. It took 2 minutes. I was worried because the backside comes with a suction sticker for it to go onto the wall and I was worried it’d fall, splashing and making a mess everywhere however I’ve now had it for days and the suction sticker’s kept the brush on the wall quite sturdily since. This is great as it doesn’t get in the way to clean the floor. The brush itself is of a far more superior quality than standard ones and therefore cleans better too. I was able to scrub off some stains which had been around for a while.
A toilet brush but re-engineered. The worst thing about standard cheap toilet brushes is the lack of airflow and the pool of water. This brush fixes both of these issues. The brush has silicon bristles so easy to use and easy to clean. The holder provides airflow from the bottom to allow the brush to dry and air out rather than sit in a pool of dirty water. Not used it for too long so far but it seems to have removed any extra nasty smells from the brush or tray! Obviously more expensive than the £1.50 ones, but the differences make it worth it.
Looks very modern and stylish, replaced our old chrome one. I have it stuck to the wall as you can see in the picture and it looks very good. The sticker works really well and was super easy to use.
Bought this as I was interested in the idea of being able to stick it onto the wall. I have been decorating my downstairs toilet and it looks so nice on the newly painted white wall. It is much more hygienic than my last one and as my last one rusted this should not be a problem this time. I am very happy with this toilet brush.
Been using this loo brush for a week now and I have to say it's brilliant. My previous brush was a metal holder and a traditional brush head. These get rusty with the harsh toilet chemicals and the brush head gets dirty and clogged up. This new style brush is all plastic so no rust issue. This brush head is made of a rubber brush head which is great and stay ery clean and is easy to rinse if needed. Also great feature where you attach to a wall, not if I am going to attach mine to the wall yet but nice to have the option.
This toilet brush is exactly what I needed. Nothing dirty sticks to it and the water you rinse it with evaporates so there’s no odor or bacteria hanging around. It’s tough and you won’t have to buy a new for a long long time.
Had a need for a toilet brush and made a desicion to get this silicone one which is something new for me as I use to use a normal toilet brush. In comparison with normal brush, dirt does not easily sticks to silicone bristles. It doesn't scratch the surface of the toilet, where I have noticed the normal brush was leaving scratches and also black marks. For cleaning purpose of silicone, i am using a toilet bleach and rinsing with water. Quick drying holder contains a lot of small gaps around perimeter which is good for ventilation and drying. The silicone head does not change its shape therefore will last for longer and need to be cleaned much less frequently.
Never had toilet brush like this, but was looking a long time on them and finally decided to buy. I'm using only for a few weeks, but I'm really pleased to have this brush in my toilet. Toilet brush is quite hard and cleaning perfectly toilet surface. Before I've needed to clean my toilet with old brush and chemicals 5-10 minute, but this brush just doing magic, couple of minutes and toilet look like new. I love the minimalism design, looks awesome in toilet. Comes in well packed box
Very happy with this purchase. Toilet brush is nicely designed, easy to use. Easy to clean toilet and stains does not stay on the brush itself. There is a gap on the container what allows exceed water to dry, brush does not stay wet, always keeps dry. Toilet brush you can easily wash under the water. Looks strong and durable. Definitely recommend
I purchased this silicone toilet brush as I have a Closomat toilet and any other type of brush can seriously damage the delicate instruments inside the bowl and also scratch the bowl. This toilet brush is soft to the touch but durable and makes light work of the deadly task of cleaning the toilet. The handle comes in two parts but there is no danger of it coming undone while in use as the two sections have an incredibly long thread fitting. The brush head also comes off and again this is unlikely to detach as the head has to be rotated 6-7 times before it unthreads completely. The holder is quite sturdy and has a special vent at the bottom to keep the brush well ventilated when stored and to allow excess water to escape - unlike the traditional brush, this brush doesn't retain water or drip which makes it much more hygienic and there is hardly ever any excess water at the bottom of the holder. I would recommend this toilet brush as it makes cleaning the toilet easier and the handle is a decent length which makes it easier to reach when sitting from my wheelchair. The handle tapers in thickness and is the thickest at the end and this gradual change makes it easier to hold - I have manual dexterity problems and I have no problem holding this handle. It is more expensive than the traditional brushes but the quality is a thousand times better and as it makes the job easier it's well worth the extra moolah.
Everything's fine. Nice brush. Everything, as in the description. Yes, it is important that it does not stick on anything :-)
I was a bit sceptic when i was buying this silicone toilet brush! But I said why not give it a try? Cause i have a lots of silicone stuff like soup spoon and baking trays and i like them! So when it arrived and I’ve tried it my previous one went straight away to the bin! It’s so easy to clean, all you need is water. Done! The handle is made from 2 pieces so you can buy a spare bristle and change it when you need! But I don’t think you’ll need one in the next 10 years :)) And excuse my language but the p*o doesn’t stick to the brush!!! And cause the holder is having a clever construction the brush is always dry! Super! Is a space-saver one and it will look nice in any bathroom!!!
Product complies with the description, and quality OK. Good packing. Serious store
Thank you very much to the store)) delivery is fast, all intact and safe)) I'm happy.
Really great toilet brush. Easy to clean, and stays clean unlike a bristle brush. Looks tidy. Only strife is that the upper handle starts to come undone easily. I wish I was able to tighten it so this didn’t happen. Nevertheless I recommend this brush!
It’s a toilet brush and it’s does what it’s intended to do, it could be bigger and a little stronger but the design means it’s more hygienic. Being small it’s easier to hide.
I got everything. Good product and happy to use.
Absolutely great silicone toilet brush.I was surprised to receive a pair of gloves as a gift. Looks very stylish, designed in white mate color. Old one gone in a bin straight away. Very easy to wash under the water. I’ll recommend to everyone.
We bought the second such toilet (for the second toilet), it does not pour anything on it, it is not dirty, the most hygienic thing. Washes as usual. Good thing, no complaints. It is very convenient to hang on the wall-attached to a double-sided tape in the kit (very tightly) on a separate mount, the brush with the stand can be removed if necessary.
Thank you very much to the store)) delivery is fast, all intact and safe)) I'm happy.
I have always used usual brushes before, water is constantly dripping from them onto the floor, onto the toilet and near the brush. I decided to try a silicone toilet brush and the result surprised me. water does not linger on it, does not spray, is dry and clean around. I advise.
Good quality, fast delivery
Came a little crumpled packaging, but everything is whole. All as described above.
Very good brush, i recommend to everyone
Excellent brush, super quality! Very durable, good plastic. I recommend the product!
Absolutely great silicone toilet brush.Looks very stylish, designed in white mate color. Old one gone in a bin straight away. Very easy to wash under the water. I’ll recommend to everyone.
All ok!!! I advise