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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of ObtainDirect (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://obtaindirect.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (20 reviews)
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(20)
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V***m
13 Dec 2020

The jacket is cool. Made perfectly. The lines are even (there are a couple of threads, if you pick up). On the parameters 90-70-90 size s sat oversize. Without a zipper, only on rivets, a high collar that closes the throat, there is a hood. Pri-5 with a sweater is not cold. I did not communicate with the store. I came to Moscow for 3 weeks.

A***a
13 Dec 2020

Delight!!!! 100 of 100!!!! Color, quality, size! Top grade!!! To the store Thank you, helped with the size! The jacket is warm, the jackets made of mussmarket are worse than quality! Thank you so much!!!! Parameters: 95-82-118. Height 164 cm. Size L Volgograd reached the month.

J***h
13 Dec 2020

Coat-masterpiece. The store (thank you very much) returned the money for the fallen rivet. Not blown, cleaned for one or two. Warm, though not panacea. That is, only in one shirt it will not warm at-10, but if and in a hat/scroll/tights/mittens and warm shoes-that's very good, heat pri-8 exactly (tried). Delivery, as it was written in other reviews, really!

Customer
11 Dec 2020

A very decent city option, tried at-18, the check was cold. Color as in the picture, golden accessories. The length of the height of 163 cm is up to the middle of the calf, the sleeves are not short. On the OG-ot-OB 91-63-91 took the size S, sits freely, even under a down jacket or a light jacket there is a place. Recommend!

A***a
11 Dec 2020

I liked the jacket, a small oversize for 42 size. There are no tags with the composition. The touch is soft eco-leather.

R***r
11 Dec 2020

I have 173 height and size 44-46 Russian. The volume of the breast is 100 and the hips are the same. I'm big. But the oversize is fashionable and I will wear it. The color is chic and I really like it! I did not communicate with the store, but maybe it was worth it.

D***a
11 Dec 2020

I'm very happy. 84-62-90 and height 165 s took. No more, although I doubted and thought m to take it to be free. It's already overweight. Sleeve only.

Y***o
11 Dec 2020

The parcel was delayed for a long time at the border in the column, so it came in 26 days. The jacket itself is fire. On the parameters 95-77-112 everywhere freely. The height of 168 sleeves is perfect. The color, of course, does not match the store's photo, but still cool. Perfectly suitable for windy weather.

O***a
11 Dec 2020

The parcel came for a month in Samara. Packed in several bags. There is a small smell, as from the clothes of the new, I think it will fade. Jacket fire! Sits Super! I wear the size S, my parameters OG 86, OT 67, OB 95, height 164 cm, I also ordered s. Sleeves on higher will be short. Sits a little oversize, as she wanted. Hood отстёгивается, it is two sides of the jacket material, there is no lining on it, but very tight, fittings are quality. Very stylish jacket, the color is olive muffled, the camera does not transmit a true color. Slightly lighter than in the store's photo. Not for winter, for the spring/autumn most that.

M***a
11 Dec 2020

Took on sale 11.11, delivery about a month, at a height of 174 cm and a weight of 58-60 kg straight oversize, I would like less voluminous, but quietly can be a warm suit, there are still a lot of free places. Sleeves for my height are short, I will have to sew cuffs, there are no complaints about quality, on the cold has not yet checked, with the store did not communicate, the goods are quality, I liked. Thanks to the seller))

N***a
9 Dec 2020

I came quickly. Bought 11.11 for 2800. At 66x92 s looks very oversize. I had a little unevenly distributed insulation in the collar, but I corrected it easier. I kept the down jacket over the ferry. It's warm, it does not blow. On a thin jacket pri-7 was sooo warm. Although the insulation itself is not so much. Still of course confuse the buttons. They seem to close firmly, but I got in the car, moved and the buttons unfastened. I think we should work out this moment. But this is my outerwear on the buttons, maybe I'll get used to it. Looks stylish and not usually. And another color, real, Day I attached, a piece. It's more olive. Beautiful.

K***a
7 Dec 2020

I got a down jacket on sale for 2800. Excellent down jacket for this money. The main plus it does not blow. Pri-8 felt quite comfortable in it and did not freeze. The color is slightly paler than in the picture. The material is very nice. Down jacket looks great. I took the size L for the effect of oversize. Of the minuses, this is a small hood.

I***a
5 Dec 2020

I looked at the leather coat for a long time. There was a jacket of the same brand (I focus on tags-shops can be different resell), Leatherette is good, matte, soft! Very worried about the size, ordered from 89-74-95 Rus 42-44 thought it would be small, but it turned out just right even on a tight oversize suit with a footer and still a place left. From pts. Relative minuses: sleeves on the height of 164 cm on the verge, but gloves decide; strange look cutouts on the sides, but without them it would be uncomfortable to walk; and keep in mind the coat is not winter in the usual Russian sense .. By-5, maks-10 with a warm sweater, although with such a winter as we have in Moscow and we pass the floor of winter)) recommend! Very similar to ligio, but much cheaper!

S***a
5 Dec 2020

Size M, on height 161 91/74/102 approached well, oversize, sleeves are not short, A little stick out threads. In sunlight, very red, PR cloudy and cold lighting will be more like a photo from the store.

I***a
4 Dec 2020

Visually excellent coat on cool, but not much frosty weather. To the quality of tailoring, accessories there are no questions-everything is extremely high quality and neat. Usually I wear the size m. After reading reviews about oversize, I risked to order s, as a result I climbed perfectly into it and did not look like a bag. Of the minuses of wearing in stronger, chem-5 frosts-a shallow Hood and the absence of lightning under the buttons, also I will note a fairly gentle eco-skin, from which the coat is sewn, there is a doubt that that it will withstand the test with a stronger Frost and will not crack in the end. Good coat, thoughtful model, excellent performance, interesting colors, competitive price, fast delivery to Moscow (about 2 weeks by courier to the house)-The order is extremely satisfied, to buy I recommend!

M***a
18 Nov 2020

To the down jacket there are no complaints-good, but the color is not like in the photo, not khaki. In my photo, a more green and more accurately reflected color. It was possible to take S. My size is 44/46 (S/M), height 168. Down jacket oversize. Delivery via 5post terrible-if possible try not to avoid-they confused with the number, there was only the address and surname of the recipient, but this delivery is issued only by code, the cat comes to the phone! The operator in the delivery service generally replied that I was cheated on Ali and sent through the mail. And this is not the first jamb of this service-it appeared recently, it does not cope with the scale.

Customer
13 Nov 2020

In general, a very cool coat! But I was not very lucky and came my coat with jambs. The collar is in the neck and does not match the lines in a prominent place. Photo attached. And so very high quality warm and beautiful coat. The color is very beautiful in real life. Opened a dispute for a refund part of the amount and the store accepted it! For which he thanks a lot) I will correct in the atelier and will wear it with pleasure) it is straight oversize.

A***a
8 Nov 2020

Nice thing. Very high quality sewn. Lines, landing, accessories-all top. Heavy and dense. Leatherette is good, not loose and not cardboard. . On the parameters 81-71-97 (рзмер 42 рос) and the growth of 163-s sat down as it should, moderate oversize. . The hood is fastened. The buttons are excellent. . I thought it would be more lush, denser, ill for the frosty winter. But it's not that thick. While I pretend that to minus 10 Max, we'll see.

N***o
30 Oct 2020

On the parameters 110-85-112 size L in the chest butt. The height of 170 sleeves is short. There is not a significant smell. In Stavropol was Delivery of 2,5 weeks.

S***s
20 Oct 2020

Amazing jacket. Came to Moscow for 3 (for three!!!!) days. Never received the parcel so quickly! True, the store sent the order in 6 days after payment. That is a total of 9 days. Long doubted whether to buy or not. The seller contacted me, told me that it is necessary to take the size of L. My height is 176, the parameters are 85-63-93. Long arms. I bought the size L. Closes the knees, the length of the sleeves is optimal. the quality is very good, the jacket is made cool. Nothing sticks out. Looks expensive. Under the jacket you can wear a thick sweater, scarf and jeans and anything, and there will be no feeling of tessness. Under the hood will fit a large hat and still will be a place. I'm very glad that I bought it! In stores in Moscow it would cost thousands of 12 at least. I advise everyone! Do not doubt, you will be satisfied.

Casual Khaki Windproof Parkas Women Fashion Winter PU Leather Coats Women Elegant Long Cotton Jackets Female Ladies HZ

20 Reviews
Free
SizeShoulderChest WidthWaist WidthLengthSleeve Lengthsleeve width
S62.0120.0126.0113.056.034.0
M63.0124.0130.0113.557.035.0
L64.0128.0134.0114.058.036.0
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